Water and Sewage Company of East Azarbaijan province

• Availability of drinking water for %100 of city and village people in standard amount and quality.
• Availability of all the cities and villages with environmental problems to have proper sewer treatment system and discharge. ( approximately %60 of cities and %30 of villages)
• Necessities of industrial waist water treatment and discharge complying with national standards.
• Achievement of financial independence of all Water and Waste Water units giving services, according to cost.
• Reaching an efficient office an management system with the goal of facilitating and improving services.
• Maintaining a quality and quantity balance of drinking and sanitary water resources with over all view of environmental protection.
• Reaching a pleasant point in water being wasted in processes of providing, transfer and distribution.
• Ability to gain modern and up to date technology to insure pleasant efficiency from Water and Waste Water plants.
• Increase of public awareness to the fact that water is an economical good which can not be replaced based on better usages of water.
• Creating appropriate situation to give variety to distribution systems of water (expanding packaging industry and creating double network.)
• Getting to the pleasant point and conditions to have more privet sector joint venture in constructions and operations of Water and Waste Water plants.
• Reaching a goal of demand management, with changing from usages management to demand management in operations of water resources. (Balance between demand and providence.)

Limitations

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• Population growth and increase of demand to have better quality water.
• Increase of demand and competition between needs of different sectors. (agricultural, industrial and drinking water.)
• Indifferences in placement of population and industrial areas to potential resource of renewed water.
• Limitations of renewed water resources and reduction of annual water index.
• Increase of water consumption due to improvements of people’s standard of living and heath and sanitary awareness.
• Crises caused by drought and climate fluctuations and usages of too much under ground waters.
• Increasing of pollution in water rescores due to different wrong doings in industrial, agricultural and by people. 
• Limitations of financial means for investments.
• Unbalanced tariff and final production price due to legal limitations for reasonable Water and Waste Water service fees.
• Legal limitations for setting logical price for Water and Waste Water services.
• Not existence of the situation of wholesaling in Water and Waste Water companies.
• Traditional way of looking at water as a cheap and easily accessible item.
• Increase of prices due to transfer of water from far distances as well as treatment of low quality water.

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• Complying with national standards in providing Water and Waste Water services.
• Expansion of plants for providing and distribution of drinking and sanitary water and also expansion of facilities for collecting, treating and discharging of sewer, appropriate with population increase in cities and villages with compliance of technical criteria.
• Putting modern and up to date technology in use to improve quality of water resources.
• Compiling rules and enforcing, setting quantity, sanitary and environmental limits and sticking by them.
• Paying attention to logistical water resources in the country when expanding and planning population concentration and location of industrial centers. (insisting on stopping uncontrolled population growth in large cities.)
• Use of modern and up to date systems for Water and Waste Water treatment and construction of plans and projects appropriate with local conditions.
• Use of unusual means of water resources to increase productivity in limited water resources.
• Providing technical and possible grounds for reuse of water and replacing agricultural water with treated water with goals of providing drinking water and allowing cycle of safe water in nature.
• Setting water usage plans with preferred tariff appropriate with limitations and conditions of each area.
• Setting priorities to complying of wide use demand management and water usages according to management of providing water.
• Setting priorities and being dedicated to rebuilding and new construction of Water and Waste Water facilities in order to increase productivity and minimizing of water being wasted.
• Necessities of expanding and use of private sectors ability in operation of Water and Waste Water facilities.
• It’s important to have variety of financial resources needed with insisting on setting conditions for joint venture and investments from privet sector both nationally and internationally.
• Designing and compiling of logical tariffs based on cost for each area with consideration of usage pattern, investments and others…
• Expanding research and study activities and having continues contact with Universities and science centers to learn and to use advanced technology. 
• Identifying, setting a side and maintaining water resources near cities with appropriate quality with priorities being on drinking water and if necessary, providing the shortage from far away sources. With taking necessary measurements of the environment.
• Working on public awareness of proper use of water thru radio and television.
• Use and expanding of design and construction system with emphases on technical inspection and quality control in all stages of design, construction, installation and operation of facilities.

Methods

• Attention to logistics of country in developments based on water resources.
• Overall look in using water resources with priorities based on providing drinking and sanitary water in compare to other use such as agriculture and industrial and more.
• Setting priorities to demand management in compare to supply management.
• Steady increase in water and sewer service quality to our customers.
• Providence and execution of comprehensive national plans for protecting drinking and sanitary water resources both in quantity and quality.
• Acceleration in construction of all sewer plans with the goals of catching up and having pleasant sewer system in the country.
• Providing systems and enforcing methods to prevent pollution of water resources and having technical and expert backing of correct systems for sewer treatment and discharge.
• Detection and use of appropriate plans for improving financially with using governmental, privet sector and foreign potentials, appropriate with development of plans and projects.
• Providence, collation and improving the importance of wholesalers in companies providing infrastructural water and sewer services.
• Using of all methods for educating public including mass media to increase awareness of public in respect to water and sewer.
• Synchronizing the growth of cities and villages with water and sewer service capabilities and limitations.  
• Revolutionizing design and construction of water and sewer systems in residential buildings with controls through to provide individual water and sewer line for each apartment unit.
• Enforcing standards in quality of construction in infrastructural water and sewer facilities and production of necessary equipments, establishing systems of technical inspections and quality control in all process of design, construction of facilities and production of equipments.
• Increase of activities in research and studies in department and use of up to date technology with consideration of ecology to insure long term goals of developments.
• Support of consulting groups, producers, contractors to increase partnership of privet sector in activities of water and sewer industry.
• Increase of connection between department of water and sewer with scientific and research organizations and domestic and foreign Universities with goals of continues use of up to date technology.
• Use of information technology (IT) in developing departmental management.
• Increase of productivities in man power by increase of technical and specialized education and enforcement of incentives.
• Moving ahead in the direction of overall quality management with establishing and development of systems for quality management.
• Establishing unusual methods for providence and distribution of needed drinking water for customers in areas which lack quality water. 

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